Callback

* - Required fields

Feedback

* - Required fields

Warranty

Warranty for your Mystery watch is 24 months from the date of purchase.

The warranty only comes into force if the warranty certificate is dated, fully and correctly completed and stamped by an official dealer (valid warranty card).

In case when warranty card is absent or filled incorrectly (there are no reference, date of sale, store stamp or payment documents) and also in case when warranty card of a doubtful origin is provided, warranty period will be calculated from the date of watch production specified on the label of each product.

A watch battery is installed at NIKA Watch Factory. At first signs of low power (inaccuracy) the battery should be replaced. Battery replacement is free during warranty period at NIKA Watch Factory (Russia, Moscow) or at service center Degron (France, Pulnoy).


WARRANTY DOES NOT COVER:

  • damage caused by violation of service instructions or movement control and adjustment manual;
  • normal wear and tear and aging of strap, clasp, case, crown and protective rhodium plating during operation;
  • any outer and inner damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, scratches, surface tearing, material and parts deformation, absence of case part, inlay or crown, displacement or falling out of strap fasteners, applied indexes, hands and crystal);
  • damage caused by water;
  • deflections of the watch accuracy within the value declared in technical certificate and any other deflections, which may be eliminated without replacement of the parts.

ATTENTION! In case of unauthorized case opening or signs of repair performed by unauthorized service center (scratches and other damages of the movement parts, capsule or case, fingerprints on the movement, nonstandard battery) the watch warranty will be cancelled!